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Welcome back to another episode here on the Enneagram at Work podcast. I am your host, Sarah Wallace, managing director and founder here at Enneagram MBA, a team training company. Today's episode is one that I'm not entirely sure uh how to how it's gonna go, I guess. Uh I have some notes. I have uh some things I've been thinking about, um, but it it feels like it's important to at least try uh to have this one. Um, if you've been paying attention to the news at all this last year, um, there's been a lot, a lot happening in the world. Uh, there's political tensions, uh, there's a lot of economic uncertainty, and there is story after story of honestly heartbreaking, um, I would also say enraging, maddening stories, especially when it comes to our immigrants, children, and other vulnerable populations. And I know I am, uh, and I know that a lot of other people are also carrying around fear, grief, uh, also a lot of anger and rage, confusion, um, and just kind of a general sense of uh unease each day. I've I've heard from people, I've talked with people around social media and in emails and side conversations um and some in-person workshops. And it's just it is it's just kind of, you know, you just don't know what what you're gonna hear, what what monstrosity uh you're gonna hear about when you wake up each day. And even though these things may not be happening in the walls of your workplace or your work from home setup, um how people are feeling about these things, their emotions, absolutely are gonna show up at work. They might show up in added stress levels um in our conversations, in the way that uh we are making decisions, our leadership is making decisions, um, and how we are treating one another. And, you know, just from kind of a a workplace, a business perspective, too, if if it feels like uh there's been a lot of uncertainty and it and it keeps growing, um, there is data to back that up. Um, I saw recently a Harvard Business Review article had noted that the five highest levels of global economic policy uncertainty ever recorded have all happened in the last five years. So, you know, that tension that people are feeling right now is very real and it's been growing. And I think it's getting more and more intense each day. Um, in another Harvard Business Review article that I was reading, um, there was a leadership report that said nearly eight in 10 leaders stated that the ability to lead through uncertainty and change is one of the most important leadership skills today. So this isn't just a personal issue, it's also a leadership issue, a co-worker collaboration, coworker communication issue as well. And so with the episode today, I do I do want to stay in my lane with the Enneagram, but also just kind of meet the moment, address what we are all seeing on a daily basis at this point. Um, now the the Enneagram, of course, will not fix the world's problems by any means, but it can help us understand how we show up under stress and uncertainty, how our coworkers might show up in times of stress and uncertainty and show us where we might be able to be a little bit more grounded, stay a little bit more sane, bring additional self-awareness and kind of a compassionate human side to our relationships in the workplace. And that really matters, especially now. So I do want to get into um we're gonna look at the nine types. Um, I have uh some things I'm gonna share about what stress might looks look like when in times of uh uncertainty. Uh, we're gonna look at some ideas for how that specific type might be able to uh navigate through that stress a little bit better, some caution. Um, we're gonna look at uh strengths that they can use in these times that they just tend to naturally have. And then I have a practical example for how each type can use that strength in these kind of uncertain, stressful times to build that resilience. So we're gonna look at that and we're also going to look at um the three instinctual biases. So there may be some things um within your own type that resonate, or as we talk about those three instinctual biases, um, there might be something uh in that one andor uh that might be helpful or maybe give you an idea for something else. Before we get into that though, I do want to let you know about a limited offer that we have going on right now at Enneagram MBA. Um, for the month of February 2026, depending on when you're listening to this, uh, we have our, we are promoting our DIY Enneagram Workshop kit. And when you buy it in the month of February, you are also getting the coworker chemistry toolkit included free, which is a $95 value. Um, our DIY kit was created for those companies either who maybe budget was an issue at the moment, um, and but you still wanted to bring some sort of uh Enneagram concept and training and discussion into your workplace, or for those companies who wanted to maybe budget wasn't an issue, but you just wanted to um see how your team was going to respond to the Enneagram before you did a big investment into paying um a paid facilitator to come in. And so we have that option. I'm gonna put the link in the show notes. The DIY kit is an introduction to the nine types, specifically at work. And so we're gonna get into a description, kind of the lens that the each type sees the workplace through, strengths that each type brings to the workplace, how they might overuse those strengths, what does that look like? Um, there are some discussion questions, there's an activity that is included with the kit. There's also uh talking points slide by slide. So you know exactly what to say. You can print it out, mark it up yourself. There is a video that walks you through how I have presented uh this particular workshop, which can be anywhere between 90 minutes and two hours, ideally, depending on the amount of discussion and what activities you choose, if any, to incorporate. Um, so you'll have those. So just give you a little bit more confidence on how to uh how to present that. There is pre-workshop homework and guidance around do you want a paid assessment? Do you want a free quiz? Things to consider with each of those, our recommendations for each of those. Uh, there's some pre-workshop uh survey questions that we ask our own groups that you can ask your team to understand what they see as the biggest challenges, what are they looking for health and growth around or help and growth around? And then on the other side, there are uh activities and fun work after a workshop to help keep what they learned alive. You're also gonna get some additional resources for helping your team type, creating your own team map and other resources for continuing the conversations around the Enneagram. So if that is at all sounding like it might be something that could be helpful or useful to your team, obviously uh, you know, having somebody a professional like myself or one of our other facilitators, Dee, Dina, um, come to your workplace to facilitate. This is all that we do, our in-person uh virtual workshops with in-person or virtual workshops with the workplace. Um, but if that's something that, you know, doesn't work right now for whatever reason, uh this DIY kit might be a great alternative for the moment. And for the month of February, you're gonna get the coworker chemistry uh slide deck and talking points and activity that um goes through the nine types again with relation to how to build that collaboration um even more so among each other and some some uh interesting, I think, or interesting discussion questions. So um check all of that out. You can start at Enneagram MBA.com and there'll be a DIY kit link at the very top that that'll take you there immediately. So with that, um let's let's talk about uh resiliency and specifically in the workplace and looking at how we can think about it for each of the types. And again, you may or may not resonate with this as a unique human being as we get to your type. So what I'm going to invite you to do is just okay, if if, you know, maybe I've already worked on these things. I get to my type and I'm hearing it's like, oh no, I'm I'm already good at that, or I've already done that, or you know, that's not really an issue for me. Um, maybe there's something else from one of the other types. So don't, you know, don't get too locked in on, well, the my type didn't resonate. Maybe there's something else with one of the other types, or like I said, the instinctual bias that can give you some ideas for uh building that resiliency, showing up for yourself, taking care of yourself, as well as taking care of each other, your teammates during um times like this. So let's let's get to it. So for our type ones, um, under stress, our ones are gonna feel like everything is wrong and things are out of control. Um, with somebody who has a strong desire to for things to be perfect, good, right, or as a reminder, our type ones are striving to feel perfect. Um, there's a lot of pressure on them to fix it all, correct it all, and hold everything to a high standard. So the resilience move here for our type one is to focus on what's just one. You don't have to change the whole world. Um, you don't have to change everything that's wrong at the moment. But what is one small, meaningful improvement that you can work towards correcting, making better? Our ones are very improvement-oriented. So use that energy, use that focus, use that strength to just focus. What's what's one thing with your own role, maybe within your team, if you're uh leading a team or or just being a part of a team, what's one thing that you can do um within the organization? Or maybe um there's something that you can you can apply this to at home as well. So our ones, uh, they're very strong that just comes natural when we're looking at, you know, I want to have high integrity, being very ethical, I want to take very principled, calculated, rational action. You're great at that. Very precise, the details. I have this vision for how to improve something. Um, and I also have the ability to see all the little details that need to happen or that we need to do to actually make that happen. So um ones can help their teams stay fair, ethical, and and grounded in what's right. And a practical example of one of one of many, you know, many, many, many, many ideas is to pull out your organization or maybe your team's core values and ask what is one value that we can live out this week, this month, um, even in these uncertain times, even in times of stress, what is something that we can focus on to help us really stay aligned and grounded in the values that we have created here in this organization? Our type twos under stress, um, twos can start overgiving. They can take care of everyone else, but inside they might be exhausted or resentful. Um I will say with each of these, we're I'm really focused on how within the type this they might show up really stressed within that type. Um, many of you know about what it can look like to kind of, okay, I'm I'm trying my own type coping mechanisms, defense strategies to get out of this, to feel safe, to get my goals met. That's not working within my type. So I'm gonna move to another, I'm gonna try on some other uh coping mechanisms. And for our type one, it's the four, where you might withdraw even more, you might um, not even more, but ones tend to be very um kind of what's best for the group. But after they've tapped out their own, it could be more about what is um I'm I need to withdraw, get a little pessimistic, get a little melancholy, maybe even really dig into that self-righteousness. Our twos, um, after they've tapped out their own uh stress mechanisms, have that, have that highway to an eight from what I hear. So they might get really angry or big, or um, they might seem a little more aggressive than usual. So um most of this is talking about most of what I have here today is just talking about what it looks like when we uh are showing up stress within our type, but I will make a mention too of that that stress arrow that many of you know it as. Um so our twos, that's how they might look like in stress. Um their resilience move um might be to ask, what do I need today? Um, and actually honor that answer. Take action on whatever the answer is. And this is the ultimate putting on your own oxygen mask so that you can take care of the people that you really want to take care of. Our type twos are striving to feel connected. Um, so both the ways that they are stressed, overuse those uh strengths, and then what they need to care for themselves to stay resilient is all related to just kind of reframing that message. I can be more connected if I'm taking care of myself because I'm eating well, I'm staying healthy, I'm sleeping right, whatever, whatever those things are. Um, their strengths are care and connection. And twos really make people feel seen and supported and less alone in times like this. These are the people who are asking, How are you? And and typically really are gonna listen and really truly care. So um a practical example of how you might use this or practice this in the workplace is to send a short personal email, Slack. Um, maybe even if you're working in the same office, just make a note, make a point to pop into somebody's office. Just one teammate. It doesn't have to be the whole team, just one teammate, maybe it's each day or once a week, thanking them for something specific that you've noticed. And there may be a lot of twos out there that are already thinking, well, I already do that. Um, so maybe this is uh maybe you're a type eight or a type four where you're you have that connecting point to a two. And this makes sense for um something that you can do to kind of grow into and and uh pull into your your toolbox as a leader, as a teammate. Are type threes under stress, they often feel all this pressure to perform, keep performing, keep achieving, keep um looking successful, even if they are struggling internally. And their um move when they are have tapped out these coping mechanisms um is to the type nine, where they numb out, not to relax, but just kind of numb out, or they're they're typically so um active, forward moving, they really slow down, they potentially shut down, they also can withdraw. So just notice that in yourself, notice that in your teammates, um, and and making sure we're we're kind of keeping an eye on each other and reaching out when we're seeing that people are struggling, even though they may not want us to. So for our threes, the resilience move here is to slow down and get an understanding of uh how how are you feeling, how are you doing, reconnect to what really matters, your family, your friends. Um uh, you know, maybe reconnecting with your purpose for the your role, where you're at in the organization. Um, it can be so um easy and feel so productive to just constantly be checking off, checking off, checking off things. Um and it is, it's a coping mechanism. If I can stay busy, I don't have to think about all the other things that are going wrong. I don't have to think about my sadness, my, my, um, my grief, my anger, the uncertainty. I'll just keep, I'll keep doing things and then I'll just keep moving. And there is, it's a coping mechanism because sometimes that works and sometimes it doesn't. And so just kind of reconnecting, checking in with yourself, and you're not, you're not gonna like it. But maybe it's um, okay, I still want to keep that that busy, you know, action. But rather than it being a test list at work, maybe to balance that out, it's I'm gonna make sure I'm going to the gym three to five times a week. I'm gonna make sure I'm doing my yoga class. I'm gonna make sure that I get out for a walk, even if it's 20 degrees, I'll just bundle up. Um, whatever that that is for you, just to kind of reconnect with yourself and what really matters in your life. Um, now, as a three, your natural strengths happen to be momentum, jumping into action, um, providing hope and inspiration for other teammates. So threes can really help their team see progress and continue to move through goals. So, a practical example of how to leverage this strength for our threes is at your next team meeting, just name one thing, one meaningful win, um, a sign of progress, even if it's small. It doesn't have to be some grandiose, you know, you've already hit your 2026 goal in February, but what's one small step in the right direction that you and your team are taking? Um, just to remind the team that yes, all of this is happening. Yes, there's a lot of uncertainty. Yes, some things might feel like we're stalling, but over here, we're still moving forward. We're still taking steps, even if sometimes they're baby steps. Our type fours, who are striving to feel unique under stress, fours can get really overwhelmed and really discouraged because they feel so deeply. Whereas the three feels, but has a tendency to push those feelings out. Um, fours embrace them. Just, you know, just let me feel all the feelings, however it is. But especially in these times, that emotional way of the world can feel very heavy and very. Personal. So the resilience move here for our type fours is just to take one practical step, one practical action that creates some store sort of stability, routine, consistency, something that can kind of ground you in in these times where you might feel like you're a plastic bag, you know, blowing in the wind. Your strength is your emotional honesty, the ability to be authentic with how you're feeling, the depth of those feelings. And so fours can really help teammates acknowledge real feelings and hold space for those and make time for those instead of pretending that everything is fine. So a practical way that our fours can use, might want to consider using this strength in the workplace is by um, especially if you're a leader, is to either do a you know a full group team check-in or make a point to regularly check in with each member on your team and just, you know, in one word, how you doing? You know, you don't have to bring your diary to me as your leader. Tell me all the ways, all the things that are wrong, but just I want to check in. Um, how are you doing? How are you showing up? Um, what can I do that would feel supportive? And so, you know, depending on the dynamic of your culture, your your team, um, it could be great in it as a group activity, but it also could be great um as a one-on-one conversation where you're not necessarily talking about workplace goals. Maybe that's a different meeting, um, but you're talking about how you doing. I want a kind of a mental health check-in. Let me know what I can do to support you. Um, and that tends to come natural for our type four. So there may be other types um like our ones um who have that connecting point to a type four that might want to pull this one out as the one thing that they they try at in the workplace. Um our type fives under stress, they tend to withdraw. They may get stuck in research and information, analysis, paralysis, pros and cons, um, thinking, analyzing, thinking, analyzing, but not taking action. And um their stress arrow is known as it goes to the type seven, where they can kind of kind of turn into a mad scientist. So they're pulling in the enthusiasm and the excitement from the seven and then applying it to all this. I need to research, I need to analyze, I need to find more answers, collect more data. Um, and you just kind of you can kind of spiral. Um, the resilience move here is to re-engage with one trusted person, somebody that you can confide in. You know, this doesn't have to be a random person um in a in a different department. This doesn't have to be somebody you don't like. Um, you get you get to choose, right, who this person is. Um and just re invite them to lunch. Could we have a virtual coffee date? Um, could we talk about, you know, could we um share our favorite shows or movies right now? Like what are we watching? What are we into? What's something good that we've seen? It it doesn't even have to be about all the what all is happening in the world, but just making a point to pull yourself out of that withdrawn state and connect with one person, or maybe it's one meaningful task. Um, I I think I like the idea of connecting with with another human some way. Um again, it and maybe it's not somebody at work, maybe it is a hobby um in your community, maybe it's uh, I don't know, pickleball going to the gym. Um it could even be, you know, going to one of those silent book club uh meetups where you don't really talk to anybody, but you're just reading around other people. I always think of our fives whenever I hear about this type of thing. Sometimes that sounds nice, but just something that you're doing to kind of get out of your head and connect with another human being. Um, your strength is really perspective and offering clarity and uh steadiness, I would add to that list. Uh, fives can really help their teams think clearly, especially in times of chaos. Um where emotions can absolutely run high. There can be a lot of worry and anxiety and uncertain times. Our fives can be really great at bringing that perspective. Hey, um, so here's here's your practical example. Um, send your team a simple update or bring this information to your next team meeting where you're you can say, hey, here's what we know, here's what we don't know, and here's what we're gonna do next. We're not gonna get, you know, overly worried yet. Um here's what we know, here's what we don't know, here's what we're gonna do about it. Um they say that um action eats anxiety. So sometimes it is just what what can we do, right? But there's you we can overdo that where we just do, do, do and and don't check in with ourselves. So there is a balance. And then I don't think I said for our type fours where where your stress arrow goes, um, some Enneagram theories use the the term stress arrow. Um and I would hate for you to feel left out. So in times of stress, after the four has kind of used all their own coping mechanisms, um, sometimes they'll pull the stress strategies from the type two, um, where it's um there's a more um comparison. So you you need other people, so you're kind of focused on other people, but in a way around kind of comparison, um, you might get a little more um have feelings of like, I need to do more for others to be accepted. So some of those tendencies of the two. So just kind of be on the lookout for that. All right, skipping back up to our type sixes, our sixes under stress can it comes natural for them and they will most likely always be scanning for risk and danger everywhere. Um, and especially in these times, that worst case scenario can feel very, very real. And so after they've tapped out their own type six coping mechanisms, um, they sometimes might pull in some of the stress strategies from the three, where it's I need to be performing, I need to be achieving, I need to be doing at all times so that I can stay safe, striving to feel safe and secure is where our uh type sixes tends to focus on. Um their resilience move is to focus on what is actually in my control. So I might be thinking about worst case scenario. Um, is there anything I can do about it? What can I do about it? What is actually in my control? And it just might be simply eating, eating well, getting enough rest, showing up on time, um uh you know, making a point like we were talking about the five. It might just be I'm gonna make a point to have coffee with um a teammate once a week. Your strength is uh preparedness and really um maintaining that group cohesion, making sure everybody else is safe and secure as well. Um, you're very dependable. And so sixes can really help their teams stay organized, feel safe, and feel really supported. Um, they say sixes in times of chaos and crisis can sometimes be the most calming to be around because they've already thought through worst case scenario and the plan A, B, C, D, EFG backup plan. So when something happens, it's like I'm ready to go. It's go time. I've I've I've thought about this, I'm prepared, I have it ready. Um, and so a practical way that you can leverage the strength on your team is to go back to that thought. What can we control? And maybe help the team come up with a list. Okay, we're feeling a lot of anxiety, we're feeling a lot of uncertainty, we're feeling however we're feeling. Um we don't want to ignore it, we don't necessarily want to disregard it, but what do we have control over? And make a list and then look at one or two things on that list that you can start taking action on, that you can move forward on, whatever that might be for you and your team. Our type sevens under stress, our sevens are striving to feel excited and under stress, um, they tend to, I wouldn't say almost withdraw like a type five, maybe like a type nine, like a like a type four, but it's more it's it's less withdrawing and more like um escaping. I want to escape reality. And so I'm gonna distract myself with planning a trip. Uh, I'm gonna start preparing to move out of the country. Uh I'm gonna uh distract myself with you know the latest season of Bridgerton, um, whatever, whatever it might be. And then I'm gonna force myself to think positively. Well, it could always be worth, you know, I'm feeling this way, but you know, I it could be it could be worse, and kind of um diminishing and ignoring how you're feeling because maybe somebody else, quote unquote, does have it better. So you're you're forcing that toxic positivity on yourself and maybe even on your teammates. So your resilience move here is to stay in the present moment, what's going on right now, what's going on today, and and really face how are you feeling? How are you feeling? Because once you do, maybe you journal about it, maybe you talk with a friend about it. Hey, I'm really feeling this way. It's gonna be such a relief. You're gonna have a relief. It's not gonna solve the world's problems, it's not gonna solve all your problems, it's not gonna mean that you're not gonna feel anxious, worried, angry, sad, but there's some sort of release for it. Is you're gonna, you know, and and so finding regular ways to face those hard truths and finding trusted people to have those conversations with. Now, your strength, um, your strengths, many strengths, um, is around your optimism and your creative problem solving. So you are the teammate as a seven, you are the leader as a type seven who is gonna be able to help your team see the possibilities. You know what? Yes, this is happening right now. This sucks. Um, this sucks for the world, this sucks for our organization, this sucks for the industry, you know, whatever it is. Um and here's what's possible. So, a practical example of how you might leverage this strength in the workplace is in a team conversation, in a team meeting, um, acknowledge what's going on, acknowledg what's hard. Say it, say it out loud. I mean, your team is gonna appreciate that so much because they know that you're always putting that positive spin. So for you to say, hey, this is this is really hard, yes. And what is one opportunity? What's one thing that we have control over? What what's one way that um we what's one positive thing that we can still maybe pull out of this situation? What's one opportunity we still have in this situation? Something that you can ask yourself, use it as a prompt. Um and yes, this sucks and not but this sucks, and what opportunities might we have? And sometimes, um, you know, during the hardest times in life, um, sometimes, not always, uh, there can be hidden opportunities. And so sevens can use that optimism and creative problem solving to help start those conversations and contribute to those. Our type eights, who are striving to feel powerful under stress, they can feel like I have to fight everything, everyone. It is my responsibility to protect everybody, to protect the world. And so, because of that pressure, you're you might feel even more anger. Um, that intensity, that that intensity and passion um might boil into anger and really quickly. Um, during times of extreme stress, where AIDS have kind of tapped out all their normal coping mechanisms as an eight, like these, um, they will use some of the type fives stress strategies to cope, meaning they might withdraw their typical, like bold out their self. They might pull back, withdraw, um, be a little bit more skeptical of other people, a little bit more pessimistic, be a little bit more secretive, quiet. Um, so those are some things just to notice about yourself or your or your teammate to know, hey, I need to check in on this person. Um, your resilience move here as a type A is to channel um your natural strengths of protecting um others, protecting your group, and channeling it into something constructive. So you have the courage, you have um, you have the boldness to stand up and confront hard realities for yourself and for the people that you care about. So, a practical example of how to use these strengths is for you to advocate for your team by clarifying your team's priorities within the group, maybe even with senior leadership and understanding, hey, you know, this is a really hard time, people are, you know, uncertain, there's this and this. Um, what are the things that we absolutely need to be prioritizing and focusing on? And and where might we be able to pull back just a little bit for the moment? Um, or push back maybe on some unrealistic expectations. Um, I have seen AIDS be incredible advocates for their team and going toe-to-toe with uh senior leadership when they are, you know, complaining about their team, pushing their team, um, what they see as maybe too hard. Um, so using that, that um that boldness, that courage, that ability to speak directly and clearly and honestly um to protect and advocate for your team. And with that, your team's gonna feel supported, cared about, um, and really safe with you as a leader or as their teammate. And then lastly, our type nines who are striving to feel at peace under stress, our nines might numb out, completely disengage, pull back from their teammates, from work. Um, and it can be easy to avoid the difficult reality. I just I want to avoid it. I don't want to think about it. Um, we have a GIF that we'll use in our workshops to talk about this uh avoidance that the nines can be so good at. We all can, but especially our nines. And you have somebody in one of those swivel uh chairs that can can move in a circle, and they're just they're just going around and around, and there's a person behind them that's trying to get their attention, and they just keep circling around them, and the person in the chair just keeps circling in their chair and avoiding and avoiding. Um, and so that's that's kind of what it could be like. Oh, I'm not gonna think about it, but but it's there, right? It's there just because you're avoiding it doesn't mean that it's going away. So your resilience here as a type nine is to take one small action. Take an action that is important to you, that reflects your true priorities. Um again, putting that avoidance into action. And again, you have to take action on everything. You don't have to turn into, you know, channel your type three necessarily. Um, but just one. What's one small action I can take today? What's one small action I can work towards this week? Your strength as a nine is calmness, um, is steadiness similar to the five and offering that perspective where you have an ability to kind of see different perspectives where somebody might be coming from. And so you are helping your team stay steady, be inclusive. And so a practical example for you of how you might use this strength in the workplace is especially as a leader, is to facilitate a short conversation where the team might identify a top priority or two for the week, just kind of getting everybody together. Um you're wonderful as a type nine at making everybody feel seen and heard. So again, this is kind of this might this might complement maybe a weekly meeting that you already have, or it might be something you add in. Um, but it's, hey guys, um, what is what is our priority this week? And what are the actions that we can all together kind of work towards to support each other to move forward together? What's that action rather than avoiding everything? So we are going to stop it there for our nine types, how they might show up in stress, some resilience, uh, what resilience looks like, and then some practical action steps for each of those. In part two of this episode, we are going to look at the three instinctual biases and kind of run through the same recipe, but apply it to the preserving instinctual bias, the navigating instinctual bias, and the transmitting instinctual bias. So, with that, um, I do want to remind you that our um February offer, bonus offer with the coworker chemistry slide deck included in the DIY workshop kit is available. The link is in the show notes, or you can go to EnneagramNBA.com. Um, I also want to say we have been having some um interesting conversations, planning conversations. And then also have I have done some really fun conference events in the last several months. And so I will offer if you have a conference event, um, I would love to have a I would love to discuss how the Enneagram might be able to support your event's goals through giving people some entertainment, but also some self-awareness and other awareness education. Uh, we can do activities that promote networking among people at the conference. Um, and those opportunities are also over at enneagrammba.com, um, specifically on the conference page. So, with that, thank you so much for being here. If there's anything that you would add to this list, as always, please reach out enneagrammba.com forward slash contact. And then I will be back um next week and we'll look at resiliency in the workplace as it applies to the three instinctual biases.